We manufactured your KŪLA™ using the best quality components available and are so confident that our standards will meet or exceed yours, KŪLA™ coolers are warrantied against defects in material and workmanship for 5 years after original purchase for the hard KULA and 2 years after original purchase for the KULA SOFTY. This warranty applies only to the original owner. This warranty is void if the cooler is used commercially, structurally altered, damaged as a result of abnormal use or subjected to stress beyond the physical limits of the materials used in body or components. Normal wear and tear is not warrantied. This warranty does not include any manufacturer responsibility for any incidental or consequential damages resulting from the use of the cooler.
If the warranty applies, KŪLA™ coolers will repair or replace, at its discretion, the cooler or any part or component that is deemed defective.
KŪLA™ coolers reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the hands of dealers or consumers. Coolers repaired or replaced under this warranty may or may not incorporate these changes.
If you have any question about or issues with your KŪLA cooler just visit our website (www.kulacooler.com) and fill out our customer feedback form or give us a call (toll free: 844-808-8302) and our customer service team will be happy to assist you.
*Warranty does not cover the Lid Trax™ lid pad or the Tote™ Handle.